Our Services
Not only do we provide our direct cremation services, we also offer all of the services below:
Transparent Pricing & No Hidden Fees
- Collection & Transport – from home, hospital, or care facility
- Care of Your Loved One – dignified preparation and safe custody
- Coffin & Paperwork – wood-effect coffin plus all necessary documentation
- Cremation Fee – at our trusted local crematorium
- Return of Ashes – safely returned to you within 28 days
We understand how difficult it can be to plan a funeral while coping with loss. Our compassionate team is here to guide you with care and respect, whether you prefer a simple farewell or a traditional service. You can rely on us for support and clarity at every stage.
Memorial Options
We have a large range of urns, keepsakes and jewellery available
Traditional Funerals
Offered through our funeral home, Secure Haven Funeral Directors
Direct Cremation Myths
- Myth: “Direct cremation is impersonal or disrespectful.”
Reality:
Even without a formal service, your loved one is treated with the utmost dignity. We ensure careful handling, respectful preparation, and thoughtful return of the ashes to you. Many families choose a more personal memorial later on—one that truly celebrates their loved one’s life.
- Myth: “You can’t say goodbye properly with a direct cremation.”
Reality:
You can still have a meaningful farewell. Some families hold a private viewing in our chapel beforehand, or plan a memorial gathering at home or another special venue. Direct cremation simply separates the timing of the cremation from the memorial, allowing more flexibility and personalization.
- Myth: “Direct cremation means it’s ‘cheap’ and lacks quality care.”
Reality:
Affordability doesn’t mean compromising on dignity. Our professional team handles your loved one with the same level of respect as any traditional funeral service. We use quality, secure facilities, and your loved one remains under our attentive care from the moment they enter it.
- Myth: “No one is present, so the deceased receives less respect.”
Reality:
Our staff always upholds the highest standards of respect and professionalism. Though direct cremation doesn’t include a large gathering at the crematorium, each step—transportation, preparation, cremation—reflects our commitment to caring for your loved one as if they were our own family.
- Myth: “A direct cremation offers no options for personalization.”
Reality:
Even when choosing a simple, unattended cremation, you can add personal touches—such as a favorite piece of music during our private processes, or placing a small memento with your loved one. Afterward, you’re free to plan any type of memorial service, celebration of life, or scattering ceremony that suits your family’s wishes.
What Our Customers Say
Gentleness throughout but alacrity wherever and whenever required ... it was good to know that one of their team would answer the phone and address the challenges arising immediately and reliably.
From the outset Cheryl and Paul were very tactful, sensitive and accommodating, making me aware of the options available to me regarding the committal, as well as helping me consider the practical aspects of different choices of urn. I also received numerous courtesy calls to update me on progress.
Most professional and supportive to me and my family. Providing my husband with the funeral he wanted peaceful and simple.
Thank you Cheryl and Paul for the care and compassion you showed in dealing with my wife’s cremation. It’s an emotional experience and your professional manner made it so much easier to handle.